Frequently Asked Questions
How does the SteerGuard Pro work?
The SteerGuard Pro locks onto your steering wheel and connects to your seatbelt, stopping the wheel from turning. This makes it very hard for thieves to drive your car and provides a clear, visible warning that your vehicle is protected.
What is the SteerGuard Pro made from?
The SteerGuard Pro is made from strong steel components with a reinforced locking mechanism, designed to resist cutting and tampering while remaining durable for everyday use.
Where are you located?
Our head office is located in Townsville.
How much does shipping cost?
Shipping is free on all orders to Australia.
Does the SteerGuard Pro work on all vehicles?
The SteerGuard Pro works with most cars, 4WDs, and light vehicles, connecting your steering wheel to your seatbelt.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at roadleyco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.